About Us

Welcome to qezumi

At qezumi, we believe that online shopping should be simple, convenient, and enjoyable. Our goal is to create a straightforward shopping experience by offering accessible product information, an easy-to-use online store, and attentive customer support.

We understand that every shopping experience matters. From browsing our product selections to completing an order and receiving after-sales assistance, we aim to make each step as clear and convenient as possible.

qezumi is an online retail brand operated by Xuzhou Guoshi Network Technology Co., Ltd. We are committed to maintaining a customer-oriented approach and continuously improving the way we serve our customers.

Our Brand

qezumi was established around a simple idea: making online shopping more accessible through convenient services and clear communication.

We focus on creating a welcoming online shopping environment where customers can explore available products, review relevant information, and make purchasing decisions with greater confidence.

We believe that a positive shopping experience involves more than just selecting a product. Reliable communication, transparent purchasing information, and responsive customer assistance are also important parts of the experience.

These principles guide our approach to serving customers and developing our online store.

Our Commitment to Customers

Customer satisfaction is an important part of our business philosophy.

We strive to provide a shopping experience built around the following principles:

1. A Convenient Shopping Experience

We aim to make browsing and purchasing straightforward, with accessible product information and an easy-to-follow checkout process.

2. Clear and Helpful Information

We believe customers should have access to relevant product descriptions, purchasing details, and store policies before making a decision.

3. Responsive Customer Support

Our customer service team is available to assist with product inquiries, order questions, shipping concerns, and after-sales requests.

4. Transparent After-Sales Procedures

We aim to maintain clear return and refund procedures so customers can understand the available options and applicable conditions when assistance is needed.

5. Continuous Improvement

We value customer feedback and use it to identify opportunities to improve our store, services, and overall shopping experience.

Shopping and Customer Service

We want customers to feel informed and supported throughout their purchasing journey.

Whether you are exploring our products, placing an order, checking delivery information, or requesting after-sales assistance, we aim to provide clear guidance and helpful communication.

We encourage customers to review our store policies before making a purchase, including our:

  • FAQ

  • Shipping Policy

  • Return & Refund Policy

  • Terms of Service

  • Terms of Purchase

  • Privacy Policy

These pages provide additional information about our shopping procedures, delivery arrangements, customer rights, and privacy practices.

For questions about an existing order, please include your order number when contacting our support team so that we can assist you more efficiently.

Our Company

qezumi is operated by:

Xuzhou Guoshi Network Technology Co., Ltd.

We are committed to providing an accessible online shopping experience through our brand, qezumi, with an emphasis on clear information, convenient purchasing, and responsible customer service.

Our business contact information is provided below for customer inquiries and general correspondence.

Contact Us

We welcome your questions, comments, and feedback.

If you need assistance with products, purchases, delivery information, or after-sales matters, please feel free to reach out to our customer support team.

Brand Name: qezumi

Company Name: Xuzhou Guoshi Network Technology Co., Ltd.

Email: service@qezumi.com

Phone: +86 516-83537268

Business Address:

A110–A112, 3rd Floor, Three Office Rooms, North Side of National Highway 311, West of Tianxiang Bridge, Dapeng Town, Tongshan District, Xuzhou City, Jiangsu Province, China.

We appreciate your interest in qezumi and thank you for choosing our store.

Your trust and feedback are important to us. We look forward to making your shopping experience convenient, clear, and enjoyable.